RB&A Testimonials

Rob is the epitome of the consummate professional, and has a very high regard for his clients as well as the people who work for him and with him. Rob is one of the most thoughtful and precise individuals with whom I have ever worked. He is creative and extremely personable and has an easy manner about him, which he very successfully used to earn his clients' trust and to have his teams consistently deliver over expectations.

I would seriously welcome any opportunity to work with Rob again, and would have no qualms whatsoever in recommending him as the person of choice to solve any challenging business problem.

I had the privilege to work with Rob on multiple Canada global assignments as part of the Americas Global Delivery team. Where Rob's insight was amazing was on those assignments where Compliance, Risk and Threat were most critical. In many cases, we found ourselves in very new territory, and Rob's smooth articulation worked wonders in getting multiple issues ironed out.

Our China assignment required us to completely change gears several times to meet our client's expectations, with data privacy, visa/immigration and other related challenges due to constant changes to the global scenario. Rob's quick thinking and fast tracking parallel activities ensured another successful venture.

Rob has a very 'diplomatic' approach and it worked extremely well in Transition scenarios where you need to have an excellent Business & Gap analysis to get high level of service excellence in delivery from offshore locations. [With] Rob's excellent communication (with a touch of diplomacy) we managed a high-quality delivery in each of our assignments and lived as per IBM's values – 'commitment towards our client’s success.'
Rob is blessed with the right professional attitude to succeed in providing the right solutions to clients and thereby contributing positively to the organizations goals. He never misses the big picture and inspires our teams to contribute and work at their highest level in the midst of dynamic and challenging environment. He is an asset to any organization and is a natural leader.

As a Delivery Program Executive for one of IBM's largest financial services clients, I can say that knowing & working with Rob for the last 5 years has been a real pleasure. He represents a true global IT & Business professional. Rob has a pleasant personality & broad mindedness that makes it so much easier to manage diverse people, business operations and handle complex & challenging projects that span across the globe. His business acumen is highly sought after & brings out the best from his consulting, controls and financial background.

In his role in IBM's Global Delivery program, Rob helped growing business units/organizations with outsourcing governance and transitions, gave us better management of enterprise risk around global/domestic IT service delivery and the ability to better manage third-party relationships with unique operational, statutory and regulatory risks.

Rob Brickman is a business professional with whom I’ve had the pleasure of working in several different capacities over the last 15 years. His business acumen combined with deep expertise in the areas of workforce management, business controls and compliance, financial management and of global resource planning make him a very versatile leader in transformation and business process optimization. Rob takes a very logical approach to even the most panicked situations, injecting a sense of calm and ensuring a measured but expedient solution is achieved.

Rob is articulate in both verbal and written communications and truly listens to all stakeholders involved in an issue or challenge. His experience and acumen have allowed him to develop and deploy several effective solutions in a highly dynamic organization. My last experience working with Rob was in his role as Executive Advisor – Global Delivery, but we’ve worked together in many capacities over the past fifteen years and given the opportunity, I would work with Rob again, with no hesitation.

Mr. Brickman's professionalism, business acumen and vast experience in complex global services delivery, were instrumental in the successful implementation of all programs under his leadership.

Our large scale clients attained excellence during these transitions due to Mr. Brickman's transparency, ability to adapt to client's unique delivery models and by creating customized governance structures with precise cadence and attention to potential enterprise risks and their mitigation.

His attention to detail, ability to consistently bring innovative insights to resolve complex delivery issues, his soft skills, highly adaptive and responsive approach were an asset during these highly complex transitions while ensuring continuous customer satisfaction,
Mr. Brickman delivered forty highly complex workforce transitions per year to IBM's offshore delivery centers [for our account] with the highest level of effectiveness and compliance based on compelling business cases for global delivery of services that he developed.